I'm a first-year PhD student advised by James Fogarty and Sean Munson in Computer Science and Engineering at the University of Washington. I research how to create inclusive technologies that help people better understand, experiment, and make decisions based on their personal health data.
I have experience with pretty much every step of the user research, design, and development process and have been working in the field of Human Computer Interaction and Health for the past 4 years. I particularly enjoy taking user-centered and participatory approaches to solve sensitive problems within healthcare contexts.
- Human Computer Interaction
- Health Informatics & Healthcare
- Design Research
- Participatory Design
- Inclusive Design
- User Experience
PhD Student in Computer Science & Engineering
University of Washington
MS in Human Computer Interaction, 2021
University of Maryland, College Park
BTech in Computer Science & Engineering, 2019
Shaan Chopra, Rachael Zehrung, Tamil Arasu Shanmugam, and Eun Kyoung Choe. Living with Uncertainty and Stigma: Self-Experimentation and Support-Seeking around Polycystic Ovary Syndrome. In ACM Conference on Human Factors in Computing Systems. CHI 2021. [PDF]
Anupriya Tuli, Shaan Chopra, Neha Kumar, and Pushpendra Singh. Learning from and with Menstrupedia: Towards Menstrual Health Education in India. In Proceedings of the ACM on Human-Computer Interaction. CSCW 2018. [PDF]
Rachit Agarwal, Shaan Chopra, Vassilis Christophides, Nikolaos Georgantas, and Valérie Issarny. Detecting Mobile Crowdsensing Context in the Wild. IEEE International Conference on Mobile Data Management (MDM) 2019. [PDF]
Indraneil Paul, Abhinav Khattar, Shaan Chopra, Manish Gupta, and Ponnurangam Kumaraguru. What sets Verified Users apart? Insights, Analysis, and Prediction of Verified Users on Twitter. ACM Conference on Web Science 2019. [PDF]
Shaan Chopra, Emma Dixon, Kausalya Ganesh, Alisha Pradhan, Mary L. Radnofsky, and Amanda Lazar. Designing for and with People with Dementia using a Human Rights-Based Approach. In ACM Conference on Human Factors in Computing Systems. CHI 2021. [PDF].
Shaan Chopra (advised by Eun Kyoung Choe). " I'm not alone in this": Co-managing stigmatized chronic health conditions. Master of Science in Human-Computer Interaction, 2021. [PDF].
Aakarsh Malhotra*, Shaan Chopra*, Mayank Vatsa, Richa Singh. User Authentication via Finger-selfies. Book Chapter in Selfie Biometrics: Methods and Challenges (1st edition). In series Advances in Computer Vision and Pattern Recognition. Springer. [PDF]
* Equal contribution by authors.
Workshop Papers (Archival)
Shaan Chopra*, Aakarsh Malhotra*, Mayank Vatsa, Richa Singh. Unconstrained Fingerphoto Database. In Proceedings of the IEEE Conference on Computer Vision and Pattern Recognition Workshops. CVPR 2018. [PDF]
* Equal contribution by authors.
Indraneil Paul, Abhinav Khattar, Ponnurangam Kumaraguru, Manish Gupta, and Shaan Chopra. Elites Tweet? Characterizing the Twitter Verified User Network. International Workshop on Large Scale Graph Data Analytics (LSGDA) 2019 in conjunction with IEEE International Conference on Data Engineering (ICDE) 2019. [PDF]
Workshop Papers (Non-Archival)
Shaan Chopra. Studying Intersections in Conducting Research with Minors from Lower Socioeconomic Background in India. HCI Across Borders and Intersections(HCIxB), Symposium at CHI 2019. [PDF]
Shaan Chopra, Abhinav Khattar, Karan Dabas, Kshitij Gupta, and Ponnurangam Kumaraguru. Evils of Social Media: Case Study of the Blue Whale Challenge. CHI4EVIL Workshop at CHI 2019. [PDF]
Shaan Chopra. Solidarity in Social Media Based Epidemic: Case Study of the Blue Whale Challenge. Solidarity Across Borders Workshop at CSCW 2018. [PDF]
Shaan Chopra. Working with Stigmatized Communities in India: Minors from Lower Socioeconomic Background. Conducting Research with Stigmatized Populations: Practices, Challenges, and Lessons Learned Workshop at CSCW 2018. [PDF] [Presentation]
Rachit Agarwal, Shaan Chopra, Vassilis Christophides, Nikolaos Georgantas, and Valérie Issarny. Inferring Context of Mobile Data Crowdsensed in the Wild. NetMob 2019. [PDF] [Poster]
Abhinav Khattar*, Karan Dabas*, Kshitij Gupta*, Shaan Chopra*, Ponnurangam Kumaraguru. White or Blue, the Whale gets its Vengeance: A Social Media Analysis of the Blue Whale Challenge. 2018. [PDF] [News Coverage] [Video] [Chrome Extension]
* Equal contribution by authors.
Designing for Tracking & Managing PCOS
Polycystic Ovary Syndrome (PCOS) is a condition that causes hormonal imbalance and infertility in women and people with female reproductive organs. PCOS causes different symptoms for different people, with no singular or universal cure. Being a stigmatized and enigmatic condition, it is challenging to discover, diagnose, and manage PCOS. Our work aims to inform the design of inclusive health technologies through an understanding of people’s lived experiences and challenges with PCOS. We conducted interviews with people diagnosed with PCOS and qualitatively analyzed a PCOS-specific subreddit forum. We reported people’s support-seeking, sense-making, and self-experimentation practices, and found uncertainty and stigma to be key in shaping their experiences with PCOS. We identified potential avenues for designing technology to support their diverse needs, such as personalized and contextual tracking, accelerated self-discovery, and co-management.
Design Methods for Dementia
User-centered design is typically framed around meeting the preferences and needs of populations involved in the design process. However, when designing technology for people with disabilities, in particular dementia, there is also a moral imperative to ensure their human rights are consciously integrated into the process and included in the product. Our work introduced a human rights-based user-centered design process informed by the United Nations Convention on the Rights of Persons with Disabilities (CRPD). We conducted design workshops with undergraduate students and dementia advocates to design technology for people with dementia. This case study demonstrates our novel approach to user-centered design that centers human rights through different stages of the workshop and actively involves people with dementia in the design process.
Designing to Support Co-management of Stigmatized Chronic Health Conditions
People living with chronic health conditions often have to take care of multiple medical, logistical, and everyday tasks. Unlike shorter illnesses, chronic health conditions are lifelong, often requiring constant monitoring and management. People also experience stigma around their self-image and abilities, further making acceptance of and life with the condition challenging. I looked into how people living with chronic health conditions informally share the responsibility of managing their health and daily life activities with people in their close circle. I interviewed people living with chronic health conditions who collaboratively manage (or co-manage) their health and reported on their (a) current co-management practices, including their use of technology, and (b) experiences with stigma and its impacts on disclosure, support-seeking & communication around their health in different environments. I identified avenues for designing technology to support people’s diverse co-management needs.
Menstrual (Im)mobilities & Safe Spaces
Daily management of menstrual hygiene becomes challenging in cultural contexts where menstruation is stigma. Our research aims to identify & examine such challenges faced during menstruation in the urban environs of Delhi, India. We used participatory design activities, interviews, and a survey to investigate how participants deal with their periods on the go. We also examined participants’ conceptualizations of "safe spaces" where they were able to deal with their period on their own terms. We discuss how menstrual mobilities are being or can be supported through technology-based interventions.
Understanding & Designing for Menstrual Health Education in India
Menstruation is a conversational taboo in India, restricting the effective delivery of Menstrual Health Education. Menstrupedia, a digital platform designed for an Indian audience, aims to bridge this information gap via its website and comic. We use qualitative research methods and engage with a Feminist HCI lens to analyze Menstrupedia’s affordances & shortcomings. We make provide recommendations for designing culturally-responsive technology for educating about sensitive health topics such as menstruation.
Interface Re-design for Better Access to Health Information by Low Literacy Users
Usability testing and redesign of the healthfinder.gov mobile website to make health information more accessible to populations with low health literacy skills in the U.S. Work done in collaboration with Communicate Health - a health education & communication firm that strives to bring clear and simple health information to low health literate users.